The programme will support projects in the field of:
- service development from the perspective of the citizens' needs
- research projects with focus to create new knowledge for service providers; both public and private
- increasing the cooperation and knowledge transfer between the public and the private e-service sector
Projects are funded through two separate calls for proposals in 2010 and 2011, using a common pot provided by the funding partners VINNOVA, Rannis, The Estonian Ministry for Economic Affairs and Communications og NordForsk.
VINNOVA act as the programme secretariat.
The Citizens' Services programme is a result of the NORIA-net Citizens' Services funded by NordForsk 2008-2009.