Research shows that vulnerable citizens are excluded from the digitalisation process. A major problem is the lack of the involvement of citizens in the development of future public digital services. In a project funded by NordForsk, researchers want to carry out what they call an intervention in Nordic public libraries for the benefit of both service developers and vulnerable citizens.
Six projects will explore the medium to long-term consequences beyond the COVID-19 pandemic in order to better prepare for the next crisis and two projects will provide knowledge for handling the societal security consequences of an antimicrobial resistance crisis.
