Research is crucial to the improvement of the digital innovation in public services. A new report highlights practical tools and critical insights for the ongoing digital transformation of public services in the Nordic region and beyond.
Livestock are important for food security. In the DigiVet project the researchers have studied how livestock data is currently used across the Nordics, the United Kingdom and Estonia, and how technology regulatory frameworks might provide societal benefit by improving the public-interest uses of these data.
Neither digital technologies, software, nor procurement processes connected to the digitalisation of the police and law enforcement are neutral or technocratic. They are deeply politicised and embed different kinds of notions about the future and political choices, researchers claim.
Governments and municipalities across the globe are facing a series of crises. The research project Collective Intelligence through Digital Tools (COLDIGIT) aims to generate new knowledge on innovative digital tools and approaches in order to help governments manage difficult societal processes in the Nordic Region.
The NordForsk-funded research project NORDeHEALTH aims to evaluate patients’ online access to their electronic health records. “It’s a fundamental right,” says the head of the research project.
Research shows that vulnerable citizens are excluded from the digitalisation process. A major problem is the lack of the involvement of citizens in the development of future public digital services. In a project funded by NordForsk, researchers want to carry out what they call an intervention in Nordic public libraries for the benefit of both service developers and vulnerable citizens.
Digitization has meant that we ourselves have to handle more tasks in contact with public institutions and authorities. It is not easy for everyone, and many need help. But where do they get it?